To do this, follow these steps:īrowse to the library that contains the affected file.Ĭlick the ellipses (.) next to the file, and then click Version History.
If you only have one file or a select few files, you may opt to restore those specific files to an earlier version of the affected file from an existing file. If many of your OneDrive or SharePoint files were deleted, overwritten, corrupted, or infected by malware, you can restore your entire OneDrive to a previous time.įor more information on Files Restore, follow the links below: Restorations from backups can be completed only for site collections or sub-sites, not for specific files, lists, or libraries. If content cannot be restored via the Recycle Bin or Files Restore, an administrator can contact Microsoft Support to request a restore any time inside the 14-day window. Note: SharePoint Online retains backups of all content for 14 additional days beyond actual deletion. The date and time when you think the item was last in an uncorrupted state. For files, include the file name extension. The names of several of the affected items.
#Second copy log erased full
The full URL for the affected site collection or library. Include the following information in your request: For more information, see Contact Microsoft 365 support. When you open a request, provide as much additional information as possible to describe your issue. If steps 1–4 don't resolve the issue, contact support. For more information, see Sync files with OneDrive in Windows.įinally, you can always opt to Restore your OneDrive or Restore a Shared Library by following the instructions below: If you're using the OneDrive sync client, check whether there's a copy of the file or folder on your local computer. If you don't find the item in the Recycle Bin, go on to step 4. For more information, see Restore deleted items from the site collection recycle bin. On the Operation Completed Successfully page, click on the click here link to view this report.Ĭheck whether the item is in the first-level or second-stage recycle bin for the affected site collection. Type or browse to the library where you want to save the report, and then click OK. On the View Auditing Reports page, select the report that you want, such as Deletion. In the Site Collection Administration section, select Audit log reports. If you aren't at the root of your site collection, click Go to top level site settings under Site Collection Administration. To view an audit log report for a site collection, follow these steps:īrowse to the Site Settings page for the OneDrive Library or site collection.
Use the Microsoft 365 Protection Center or the audit log report to check whether the item was moved or deleted.įor more information about the Microsoft 365 Protection Center, see Search the audit log in the Security & Compliance Center.įor more information about the SharePoint audit logs, see Configure audit settings for a site collection. Use one of the following methods, as appropriate for your situation. Scenario 3: Your library contains corrupted versions of files that you cannot open, and you want to recover working versions of the files. Scenario 2: You've deleted a file or a folder and want to recover it. Scenario 1: You're missing a file, folder, or item from a list or library. In SharePoint or OneDrive, you experience one or more of the following problem scenarios:
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